⭐Hot Sale & Free 128G SD Card






FAQ
📦 Event & Order Related (1-6)
Q1: When does the 2026 Labor Day event start and end?
A: The Labor Day event is now underway and will continue until September 7, 2026 (Labor Day). During the event, the D016, D018, and FW983A dashcams can enjoy a $30 discount using the discount code LABORDAY2026. We recommend ordering early as stock is limited and available while supplies last.
Q2: How do I use the LABORDAY2026 discount code?
A: On the shopping cart page or at checkout, find the "Discount Code" input box, enter LABORDAY2026, and click "Apply." The system will automatically deduct $30 from your order total. Limited to one use per order and cannot be combined with other offers.
Q3: Is there a limit to the number of times the discount code LABORDAY2026 can be used?
There is no limit on the number of times; you can enjoy a discount on every purchase.
Q4: Does the promotional price include free gifts?
A: Yes. During the promotion, purchasing the D016, D018, or FW983A will include a free 128GB high-speed microSD card. It's ready to use right out of the box; no need to purchase a separate memory card. All three products support expansion up to 512GB.
Q5: How long does it take to ship after placing an order? How is shipping calculated?
A: All orders ship from our US warehouse and will be shipped within 1-2 business days after placing an order on a business day. Orders over $60 enjoy **free shipping**. All three Terunsoul products are priced over $60, therefore all are eligible for free shipping.
Q6: Which payment methods are supported?
A: We support major payment methods such as Visa, Mastercard, American Express, and PayPal. All payments are processed through a secure encrypted channel to ensure the security of your payment information.
📹 Comparison and Selection of Three Products (7-12)
Q7: What are the differences between the D016, D018, and FW983A products? How should I choose?
A: The core difference between the three products lies in the number of channels and the combination of resolutions.💡 In short: If you only need dual 4K front and rear cameras, choose D016; if you need in-car monitoring and both front and rear cameras need 4K, choose D018; if you have a limited budget but want triple recording functionality, choose FW983A.
Q8: What's the difference between the D016's "dual 4K" front and rear cameras and its competitors?
A: Most dashcams in the same price range on the market offer a "4K front, 1080P rear" combination. The Terunsoul D016, however, features true 4K (3840×2160P) front and rear cameras. This means that even in a rear-end collision, the rear camera can still record the other vehicle's license plate in 4K ultra-high definition—crucial evidence for determining liability and securing compensation.
Q9: Can the D018's interior camera provide clear nighttime visibility?
A: Yes. The D018's interior camera is equipped with four hidden infrared LEDs, supporting IR infrared night vision. Even in complete darkness (such as at night when parked or in an underground garage), it can still clearly record the interior. This is crucial for ride-hailing drivers handling passenger disputes at night.
Q10: Both the FW983A and D018 are three-channel dashcams; what's the difference?
A: The main differences lie in the rear camera resolution and in-car night vision capabilities:
D018: Rear camera 4K + In-car 1080P + IR infrared night vision (visible in complete darkness)
FW983A: Rear camera 1080P + In-car 1080P (standard low-light night vision)
If high-quality rear recording and recording in complete darkness are essential, the D018 is recommended; if your budget is limited and your rear recording requirements are not high, the FW983A is a cost-effective choice.
Q11: What common features do the three products have?
A: All three products come standard with: a free 128GB card (supports 512GB expansion), built-in GPS (records speed and route), 5.8GHz dual-band WiFi + App control, G-Sensor collision lock, 24-hour parking monitoring (requires a step-down cable), a 170° ultra-wide-angle front camera, and an 18-month warranty.
Q12: What are the regular prices of the three products after the Labor Day event?
A: The regular prices of the three products are all between $100 and $150. Use the discount code LABORDAY2026 to get an instant $30 discount, further improving the value. Please refer to the official website's event page for the exact price.
🔧 Installation and Use (13-17)
Q13: Is installation complicated? Does it require professional installation?
A: No. The entire Terunsoul series is powered by the cigarette lighter socket, plug and play. Installation tools and cables are included in the package; simply route the cable along the edge of the roof to complete the installation. The rear camera cable is long enough that even MPVs can easily run the cable to the rear of the vehicle. The entire process takes approximately 15-30 minutes and requires no vehicle disassembly or electrical modifications.
Q14: How long can the 128GB card record? Do I need to buy a separate card?
A: No additional purchase is required. All three products come with a free 128GB high-speed microSD card, tested with zero frame drops in 4K recording. The 128GB card can loop and record several hours of 4K video (the exact duration depends on resolution and frame rate). For longer recording times, all three products support expansion up to 512GB.
Q15: How do I use it for parking monitoring? Do I need to buy anything extra?
A: All three products support 24-hour parking monitoring mode. To achieve this function, you need to purchase a step-down cable (Hardwire Kit) to connect to the vehicle's fuse box for power. The step-down cable can prevent the vehicle battery from running out of power; it is recommended to have it installed by a professional. If you don't use parking monitoring, the cigarette lighter socket can power the device for daily driving recording needs.
Q16: How do I connect my phone to the dashcam? Is the WiFi stable?
A: After downloading the Terunsoul App, simply turn on your phone's WiFi and connect to the dashcam's signal. The D016 and FW983A support 5.8GHz dual-band WiFi, while the D018 supports WiFi 6, with a maximum transmission speed of 20MB/s. Video preview, download, sharing, and OTA firmware upgrades can all be done through the App, providing a smooth experience.
Q17: How do I view the GPS data?
A: All three products have a built-in GPS module. Driving speed, route track, location, and time information are directly embedded in the video file. You can view the route track in a video player that supports GPS data playback (such as Dashcam Viewer or a Google Earth-compatible player), or you can view the relevant data in the app.
🛡️ After-Sales Service and Guarantee (18-20)
Q18: What is Terunsoul's warranty policy?
A: All three products enjoy an 18-month warranty + lifetime technical support. If a quality issue arises due to non-human-caused damage within the warranty period, please contact customer service for assistance. Customer service hours are Monday to Friday, 8:00 AM to 8:30 PM, with an average response time of 24 hours.
Q19: Can I return the product if I'm not satisfied?
A: Yes. Terunsoul offers a 30-day no-reason return policy. If you are not satisfied with the product, please contact customer service within 30 days of receiving it to apply for a return. The product and accessories must be in good condition. For specific return procedures, please refer to the official website's return policy page.
Q20: Is the warranty policy the same for products purchased during the Labor Day promotion?
A: Exactly the same. Products purchased during the promotion also enjoy an 18-month warranty + lifetime technical support. Discounts do not affect any after-sales rights, so please feel free to purchase.







