A: The event starts today and ends on November 1, 2026 at 23:59.

A: On the shopping cart page or at checkout, find the "Discount Code" input box, enter LABORDAY2026, and click "Apply." The system will automatically deduct $30 from your order total. Limited to one use per order and cannot be combined with other offers.

Enter the discount code Halloween&D021 to get a $30 discount and enjoy a new product introductory price of $69.99.

A: Use the discount code Halloween&D021 to get an instant $30 discount on D016, D018, and FW983A. The final price is subject to the price displayed on the checkout page.

A: The discount code is only applicable to the four selected products: D021, D016, D018, and FW983A. It is not applicable to other models.

A: The D021 is Terunsoul's latest dual-recording dashcam, featuring a 4K front camera and a 2.5K rear camera. It has built-in GPS, supports high-speed WiFi 6 downloads, and connects to a mobile app.

A: The front camera is 4K (3840×2160), and the rear camera is 2.5K (2560×1440).

A: Yes. The D021 is equipped with a 3-inch IPS screen, allowing you to view live footage and playback directly on the device.

A: Yes. The D021 features enhanced night vision, suitable for nighttime driving recording.

A: Yes. The D021 features a built-in GPS + BDS positioning system, supporting GPS track recording. Track playback requires a mobile app; it is not supported by computer GPS players.

A: Yes. The D021 has a built-in 5.8G + WiFi 6 module, with download speeds up to 20MB/s. Real-time preview, video download, and parameter settings can be performed via the "Lufengzhe Public Version App".

The D021 supports 8GB - 1TB memory cards. A 64GB card × 1 is included in the package.

Package Contents: Main unit ×1, Rear camera ×1, 3.5m car charger ×1, 6m rear camera extension cable ×1, 64GB card ×1, 360° rotating bracket ×1, 3M adhesive tape ×2, cable clips ×5, lint-free cloth ×1, pry bar ×1, instruction manual ×1, quick installation guide ×1, button guide ×1, bracket installation guide ×1.

Collision detection and time-lapse recording require an ACC three-core cable / OBD step-down cable sold separately. The step-down cable is not included in the package.

A: The Terunsoul website typically supports major credit cards, PayPal, and other payment methods. Please refer to the checkout page for specific details.

A: Orders are usually processed and shipped within 1-2 business days after successful payment. During the D021 promotion, there may be slight delays due to a high volume of orders.

A: If your order has not yet entered the shipping process, please contact customer service at marketing@terunsoul.com as soon as possible to try to modify or cancel it. Once shipped, modifications are usually not possible.

Orders within the US typically arrive within 3-7 business days after shipment, depending on the warehouse, carrier, and delivery address. Halloween and the surrounding period are peak shopping season, so shipping may be slower than usual. We recommend placing your order early to avoid delays.

International orders typically arrive within 7-14 business days after shipment, subject to customs clearance, holidays, and local logistics factors.

Shipping costs are calculated based on the shipping address, order weight, and shipping method. The exact cost will be displayed on the checkout page. Some promotions may qualify for free shipping.

Shipping costs are calculated based on the shipping address, order weight, and shipping method. The exact cost will be displayed on the checkout page. Some promotions may qualify for free shipping.

Please contact the carrier to verify first, and also contact Terunsoul customer service at support@terunsoul.com. We will assist you in following up.

Please contact customer service at support@terunsoul.com as soon as possible. If the order has not yet been shipped, you can try to modify it; if it has already been shipped, the address may not be able to be changed.

A: All three products enjoy an 18-month warranty + lifetime technical support. If a quality issue arises due to non-human-caused damage within the warranty period, please contact customer service for assistance. Customer service hours are Monday to Friday, 8:00 AM to 8:30 PM, with an average response time of 24 hours.

A: Most malfunctions caused by manufacturing defects are covered by the warranty, such as inability to power on, inability to record, or hardware abnormalities.Damage caused by human error, water damage, drops, accidents, unauthorized disassembly, or non-official repairs are generally not covered by the warranty.

A: Please send an email to support@terunsoul.com or fill out the form on the Terunsoul website's warranty page. Please provide: order number, product model, description of the fault, a video or photo of the fault, and serial number (if any). Customer service will guide you through the subsequent procedures.

Products follow Terunsoul's official website return and exchange policy. Generally, within the specified time after receipt, if the product is undamaged and does not affect resale, you can apply for a return or exchange. Specific details are subject to the official website policy.

After the refund is approved, it is usually returned to the original payment method. The arrival time is approximately 5-10 business days, depending on the payment method and the bank's processing speed.